Privacy Policy

At Imperial Veer, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our multi-vendor platform. This policy applies to all users of our platform, including vendors and customers, and is in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).

Information We Collect:

Personal Information: When you register an account, make a purchase, or interact with our platform, we may collect personal information such as your name, email address, phone number, shipping address, and billing information.

Vendor Information: If you are a vendor on our platform, we may collect additional information such as business name, ABN (Australian Business Number), product listings, and transaction history.

Device and Usage Information: We may collect information about your device, including IP address, browser type, operating system, and pages visited to improve our services and enhance your user experience.

Cookies and Similar Technologies: We use cookies and similar technologies to track user activity and preferences. You can manage cookie preferences through your browser settings.

How We Use Your Information:

To Provide Services: We use your information to facilitate transactions, process orders, and provide customer support.

To Improve and Personalize Services: We analyze user behavior and preferences to enhance our platform, tailor product recommendations, and customize user experiences.

To Communicate: We may send you transactional emails, updates, and promotional materials based on your communication preferences.

To Ensure Security: We employ measures to protect against unauthorized access, fraud, and abuse of our platform.

Disclosure of Information:

Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and delivering services.

Legal Compliance: We may disclose information when required by law or to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Your Rights and Choices:

Access and Correction: You have the right to access and update your personal information. You may also request correction or deletion of inaccuracies.

Opt-Out: You can opt-out of receiving promotional communications or manage cookie preferences through your account settings or by contacting us directly.

Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy:

Our platform is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children, and if we learn that we have inadvertently gathered personal information from children, we will take appropriate steps to delete it.

Changes to Privacy Policy:

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any material changes through our platform or via email.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at contact@imperialveer.com.au

Effective Date:

This Privacy Policy is effective as of 1/07/2024 and applies to all users of our platform.

By using our multi-vendor platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.